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Interactive Voice Response (IVR) Service

We offer cloud hosted virtual mobile number solution that help customers to connect to the right department in any organization/business in short span of time and ensures no business call is lost.

A major chunk of the business comes through phone and if any call goes unanswered, it simply means you are missing out on leads.

How Interactive Voice Response (IVR) Works?

IVR relies on pre-recorded questions and responses for interacting with callers and direct calls to appropriate human agents. The IVR system prompts caller to select an option from a set menu using keypad responses and incoming telephone calls are routed to the relevant department.

How Interactive Voice Response work?

Benifits of Hosted Virtual Phone Number Solution

  • Pay-as-you-grow allows you to start with 2 ports and scale upto 480 ports as your business grows
  • Hosted Virtual Number is a cloud based service with no hardware purchase
  • CDR Log can track your attended or unattended business calls
  • IVR Designer allow you to route your calls according to your business need
  • Remote diagnostics and support
  • Port setting can be changed on the fly
  • Hosted Virtual Number helps you increase your profitability and expanding business
  • 24*7 Connectivity.

Features of Virtual Mobile Number Service

  • Multi-tenancy System
  • Call Recording
  • Priority Agent
  • Click-To-Call
  • Acknowledgement SMS Notifications
  • Real-time call logging
  • Caller white-listing & blocking
  • Voice-mail duration customize
  • Office Hours Configuration(Day, Time, Holiday, Department)
  • Advanced Call Routing
  • Caller white-listing & blocking
  • Fallback action allow you, “Not to lose single Business Call"

Enquiry Now

Please fill in the enquiry form if you would like to use our services.

Need help? Call us: 7666-155-888